Dear STAR families,

We hope you are safe and well. As you know we have sending and publishing updates with regards to the Covid19 situation since March this year. So much has changed in that time.

We have worked as hard as we can to improve our sanitization and hygiene procedures at STAR. This has meant purchasing new equipment, PPE for our staff, and even moving clinicians into scrubs so that they can maximize the safety of our clients with underlying medical conditions.

It is important to recognize that we could not have done a lot of this without the generous support of our community, through donations, using amazon smile and fundraising events you have made the continued and safe provision of services possible. We now have a vibrant telehealth program, as well as the safest onsite services we can possibly provide.

Regulations are changing all the time, this has meant that recently we have struggled to keep up with the phases of reopening. Especially as we have been waiting for heavy duty cleaning equipment to arrive.

We are at a new phase of service provision and our Covid19 Client Care plan has changed accordingly. This policy was written in partnership with TriCounty Health and the Colorado Department of Public Health and Environment. Please read it carefully, you will be asked to sign and agree to the terms of the plan as of July 1st 2020.

Please read the new plan: Mandatory Covid19 Client Care Response Policy

There are pros and cons to this plan. We are now able to see more of you! We have missed you and we cannot wait to see you again. On the down side, we are now able to see more of you! You may feel that because we are not screening risk levels of clients who attend the clinic your own program at STAR requires a review. We want to help you with this. Please give us a call, or reach out to your therapist. In many cases there are solutions: we can offer therapy in private rooms, do visits in community parks, or offer telehealth. We would love to be part of supporting you to make the best decision for your family.

One of the best things you can do for your safety and the safety of children in your care is wear a mask as much as possible. At STAR masks are mandatory for all adults but we also encourage you to try and build tolerance for mask wearing in your children. Again we are more than happy to help with this. There are social stories, games and other ways to make masks more tolerable, ask your therapist for more information.

Thank you for being part of the STAR community. Keep talking to us, we are privileged to work with you and your families and we commit to do so as best we can in these circumstances.

Sincerely,

Virginia and Team