STAR Institute Response to Covid-19 Threat

March 4th, 2020

At present, there have not been any confirmed cases of COVID-19 in Colorado. Top U.S. public health officials are encouraging all those in the United States to prepare for the spread of COVID-19. Should we reach the point of an outbreak in Colorado, we would follow the health department’s lead on any quarantines, closures, or other health measures needed. As always, our focus is ensuring the safety of clients and staff and providing uninterrupted access to treatment.

As some of our families have recently traveled internationally and some of our clients have vulnerable immune systems, we do ask that you follow hand washing/infection control protocols meticulously:

  • Wash your hands and your child’s hands as soon as you arrive at STAR and prior to your treatment session.
  • If you sneeze or cough, cover your mouth with your elbow – we recommend the DAB approach!
  • Fist bumps instead of high fives If soap and water are not available use hand sanitizer that is at least 60% alcohol
  • After you touch your face or your nose, especially if you blow your nose, wash your hands or use hand sanitizer.
  • Face masks are recommended if you are sneezing or coughing due to hay fever,* as they are good for preventing your droplets from impacting those around you (they are much less effective for protecting you from other people’s droplets).
  • Avoid close contact with people who are sick.
  • Strictly follow the well child, well adult policy (see below)*
    *If you are sneezing or coughing for reasons other than hay fever and you might be sick please stay home.

At a national and state level, protocols have been put in place to evaluate and, in some cases, quarantine passengers as they return to the United States. There are no additional recommendations at the clinic level from public health authorities at this time.

Additionally, we have regular cleaning practices in place throughout our facility to help avoid disease transmission. Supplies for respiratory hygiene and cough etiquette are available: tissues, 70% alcohol-based microbial hand sanitizer, no touch receptacles for disposal, and face masks for coughs.

We will provide you with updates as appropriate. Links to additional resources are below. Thank you for supporting STAR Institute!

How to wash your hands

Washing your hands is easy and it’s one of the most effective ways to prevent the spread of germs. Clean hands can stop germs from spreading from one person to another and throughout an entire community - from your home and workplace to childcare facilities and hospitals.

Follow these five steps every time:

  1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
  2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
  3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
  4. Rinse your hands well under clean, running water.
  5. Dry your hands using a clean towel or air dry them.


Center for Disease Control Website:


Colorado Department of Public Health and Environment Website:


Colorado Department of Education Resources:




*STAR Well Child Policy: 

If your child is sick with a temperature of 100° or more, a cough, or has vomited in the past 24 hours, call and cancel your child’s appointment. Your child will not benefit from therapy if he or she is ill. Our gym must be germ-free to maintain the health of our clients and staff. If your child is not well enough to go to school, he/she is not well enough to attend therapy. If you arrive for a session during which the OT determines your child is too sick to participate in treatment (coughing, feverish), your session will be canceled and you will be charged at 50% of your therapy rate.